FREQUENTLY ASKED QUESTIONS


Who does what?
How do I get your prices?
Do I have to pay in Euros?
What are the terms to get an early order discount?
How are the barrels going to be delivered to my winery?
When will the barrels arrive?
When do I need to pay my invoice?
How do I prepare my new barrels for use?
What are the barrel dimensions?
How many bottles can be produced from one barrel?
What about used barrels?
What is the minimum order quantity?
Does Tonnellerie Sirugue offer American, Eastern Europe or French oak barrels?
Why are French oak barrels so much more expensive than American oak barrels?
I have a leaky barrel - how do I get it fixed?
What is the warranty on your barrels?
Do you carry any barrel in stock in the US?


Who does what?
Cecile Sirugue and her assistant Maria handle sales and administrative issues, while Alain Sirugue manages the barrel production with a team of 7 trained workers. He carefully selects oak staves from long-established family mills, in order to guarantee an exceptional quality over time.

Francoise Gouges represents Tonnellerie Sirugue in America while Ben Shaw and Rick Kinzbrunner manage Australia and Eayl Rotem manages the Middle-East region. Maxime Labeille is the Sales Manager for France.

Check out our Contact Information.
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How do I get your prices?
Please go under the wine barrels section and submit your price request.
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Do I have to pay in Euros?
You have the choice to pay either in dollars (USD) or euros (EUR). You may have more control over the exchange rate if you pay in Euros although this may be offset by the bank transfer fees to France.

If you choose to pay in dollars, the exchange rate for the transaction is the one given by Tonnelerie Sirugue's French Bank on the day of export.

Payment can be done by wire transfer, company checks in Dollars or bank draft in Euros. Please refer to your invoice for bank information and wire transfer instructions. Don't hesitate to contact us if you have question.
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What are the terms to get an early order discount?
Check out our Order discounts section.
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How are the barrels going to be delivered to my winery?
Tonnellerie Sirugue takes care of shipping from Nuits Saint Georges to central warehouses such as Billet Transportation in American Canyon (California) or Northwest Distribution in Salem (Oregon), Vintners Logistics in Kennewick (Eastern Washington & British Columbia)... Once the barrels have been delivered to the warehouse, you can either pick them up from the container station or arrange their delivery with any trucking company of your choice. We will let you know when your barrels become available.
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When will the barrels arrive?
At the time of ordering, we ask customers for their ideal delivery date. Based on that date, the cooperage will schedule the production and shipping of the order. It takes on average 45 days to have the barrels made and shipped. Tonnellerie Sirugue send pre-alerts once your barrels are being shipped and I will contact you when your barrels have arrived and become available.
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When do I need to pay my invoice?
Payment is due 20 days from barrels' arrival at US port.

Check out our Terms of Sale section for more detailed information.
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How do I prepare my new barrels for use?
Check out our Care and Preparation section or download our pdf document.
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What are the barrel dimensions?
Check out our Barrels characteristic pdf document.
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How many bottles can be produced from one barrel?
One 228L barrel produces about 304 regular sized bottles (750ml).
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What about used barrels?
We do not sell used barrels, but can point you in the right direction. We recommend searching Wine Country Classified'sweekly newsletter or website (www.winerysite.com) for a listing of wineries with available used barrels.
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What is the minimum order quantity?
We have no minimum order quantity!
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Does Tonnellerie Sirugue offer American, Eastern Europe or French oak barrels?
Tonnelerie Sirugue focuses on French oak exclusively.
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Why are French oak barrels so much more expensive than American oak barrels?
The most significant reason is the smaller yield obtained from a log of French oak vs. American oak. Another factor is higher demand, the cost of shipping and most of all the current high value of the Euro relative to the US dollar.
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I have a leaky barrel - how do I get it fixed?
If you have any problem with a barrel, send a message to Françoise with a description of the problem and we will find a way to take care of it as fast as possible.
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What is the warranty on your barrels?
Our barrels have a one year guarantee from delivery date.
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Do you carry any barrel in stock in the US?
Our barrels are made on order; however, we sometimes importe just a little bit more barrels than ordered to allow for more flexibility.
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